What if my luggage doesn't arrive ? Tell the service desk in the baggage collection hall before you leave the airport. They will give you a Property Irregularity Report to fill in. It will ask for a description of your suitcase – make sure you include the name TRACE ME with your tag’s serial number. What happens next ? Because your case carries a TRACE ME identity tag, the handling agent will scan the barcode or enter your serial number into the worldwide computer network system. This will identify you as the legal owner of the case. This system is used by airlines and baggage handlers across 1,960 airports. How am I notified ? A text message will be sent notifying you that your bag has been found, an email message will provide details of its location and instructions on who to contact to recover your case. In some instances the notification will be directed through the agent’s own system. Your unique TRACE ME serial number can be used as proof of ownership when you come to identify your bag		The system is extremely straightforward.
				The handling agent scans the tag or enters the serial number. The legal owner is identified within the system. A text message and email message notify the owner that their bag has been found and provide instructions on what to do next.

		Outside the airport The effectiveness of the tag is not limited to air travel. Our tough TRACE ME tag provides train operators, the police, lost property services and even local transport companies with the facility to securely identify your luggage and immediately notify you how to retrieve it from anywhere in the world.
			Each customer has a personal online account with Immobilise.com for updating change of address, telephone and email details.
		By taking this opportunity you can keep your luggage out of the auction houses.
		Taken from "For sale at auction: your lost luggage" Telegraph.co.uk By Charles Starmer-Smith and Richard Edwards Last Updated: 2:30am BST 04/08/2007 “Tens of thousands of pounds worth of lost bags and belongings are being sold off by airlines at auctions across the country, The Daily Telegraph reports today. RTF Greasbys holds weekly sales of unclaimed luggage … Hundreds of suitcases are put under the hammer every week - with clothing still inside. Scores of iPods, mobile phones and digital cameras are removed and auctioned separately. Airlines insist that the luggage is only sold after going unclaimed for three months, but insiders at auction houses say that in reality some items have only been missing for a few weeks when they are sold. …... Christine Sachett, the chief auctioneer at Greasbys in London, said hundreds of bags were sold off each week for between £5 and £50. Read the rest of the article ../.. Taken from "Bargains galore at US lost luggage sale" By Andy Gallacher, BBC News, Scottsboro, Alabama ” It does not seem like the kind of place that would attract a million visitors a year, but bargain hunters from around the world converge on the centre every day, eager to see what treasures the Unclaimed Baggage Center has uncovered. It is a company that buys all the lost and unclaimed luggage from airlines across the US and then sells on everything from clothes to expensive jewellery at discount prices. "When they come in, we always tell people to plan a few hours to go on their treasure hunt," says Brenda Cantrell, the centre's marketing manager. "Dig through it, have fun with it, you never know what you might find."